Terms of Service

These Terms of Service constitute a legally binding agreement between Garage Ghost Ltd ('Garage Ghost') and the subscribing garage or automotive business ('Customer').

By applying for a trial or using our services, you agree to be bound by these terms.

Garage Ghost provides automated telephone answering, live capacity checking, appointment booking, calendar synchronisation, and SMS notifications for UK motor trade businesses.

Ghost quotes prices only within ranges explicitly configured by the garage administrator. For any unquoted services, Ghost books the slot and flags the job for garage pricing.

New accounts begin with a two-week free trial. No card is required to begin the trial.

Following the trial, service continues on a rolling monthly subscription of £200 per calendar month, which includes 500 answered calls. Calls beyond the allowance are billed at 25p per answered call.

Subscriptions may be cancelled with 30 days written notice to team@garageghost.co.uk.

The customer retains all ownership, rights, and title to their customer profiles, vehicle records, call records, and booking history.

Garage Ghost provides call handling and booking assistance. Final automotive decisions, pricing confirmation, parts ordering, and workshop safety remain the sole responsibility of the garage.