Frequently Asked Questions

Yes. Call the live demo line on +44 7462 176396 and speak to the AI yourself — it will explain how Garage Ghost handles a garage's calls and answer your questions. Free to call, 24/7, and it is the same voice agent that would answer your garage's calls.

Yes. Garage Ghost is UK based, built and supported for UK independent garages, and handles customer and call data in line with UK GDPR. We are registered with the Information Commissioner's Office (ICO reference ZC199049).

It books. You set your daily car capacity on the dashboard, and the AI checks that live capacity on the call, then books the customer into an available slot in the Garage Ghost calendar and syncs to Google Calendar. The caller ends the call with a confirmed appointment and an SMS confirmation.

Only where you have set a price range for that service, such as MOTs. For anything without a set range, the AI does not invent a figure — it books the slot and flags the job on your dashboard so you set the price before work is agreed.

No long-term contract. Your first two weeks are free, the plan is rolling month-to-month at £200/month after that, and you can cancel with 30 days notice.

500 answered calls are included in your £200 monthly plan. Any calls beyond that are charged at 25p each. There is never any interruption to your answering service.

No. You keep your existing telephone number. We provide a dedicated divert number and help you set up standard call forwarding on busy or unanswered calls.

Yes. Garage Ghost includes two-way Google Calendar integration. When Ghost books a car, it immediately lands in your Google Calendar, and events you create in Google Calendar reflect in your capacity.

Ghost collects the customer's name, telephone number, vehicle registration, the reason for booking (service, MOT, repair, diagnostic), and their preferred date.

Ghost detects safety-critical words like brakes, smoke, breakdown or warning lights, marks the call as urgent on your dashboard, and sends you an immediate SMS alert.

Setup takes less than 20 minutes on a quick onboarding call. We configure your opening hours, daily capacity, and services. Your line is typically live within 72 hours.

You do. Your customer records, call audio, transcripts, and booking history remain entirely your property. Data is never pooled across garages or sold to third parties.